Quality Assurance Performance Statistics

Measurable quality, year on year.

To give our customers complete peace of mind and as part of our ongoing drive to maintain our ISO 9001 accreditation, we regularly publish our quality assurance figures. These are the result of an extensive third party audit and reflect our long-term commitment to our customers.

Audit statistics

  2009 2010
Achiles Audit - Head office 96.4% 100.0%
Achilles Audit - Site 94.7% 100.0%